Privacy Policy
This Privacy Policy explains how Kinetex Consulting Services, Inc. (“Kinetex,” “we,” “us,” or “our”) handles personal data when you visit DataCompare.app or use our downloadable desktop software (“Data Compare Desktop”).
1. Who We Are
DataCompare.app is operated by Kinetex Consulting Services, Inc., a Texas-based company. We act as the data controller for information collected through our website forms and as the data processor only where we handle limited technical or licensing data for our customers.
2. Information We Collect
We collect and process only the information necessary to deliver trial keys, manage subscriptions, or provide support. This may include:
- Full name, email address, job title, ERP system, and project status (from the trial download form)
- Payment and billing details if you purchase a license (processed securely by Stripe)
- Basic technical data (e.g., OS type) used only to generate your download link and trial key
3. How We Use Your Information
Your data is used solely to:
- Provide trial keys and activation codes
- Send onboarding or essential license information
- Respond to support requests
- Comply with applicable legal or accounting obligations
4. Legal Bases for Processing (EU Users)
- Contractual necessity – providing a trial key or license you request.
- Legitimate interest – communicating essential updates or product notices.
- Legal obligation – retaining transaction records where required by law.
5. Data Storage and Retention
Form submissions and license data are stored securely using AWS infrastructure in the United States. We retain only the minimum information needed for operational or legal purposes, typically no longer than 12 months after a trial or subscription ends, unless required by law.
6. International Transfers
If you are located in the EU/EEA, your personal data may be processed in the United States. We rely on Standard Contractual Clauses (SCCs) and equivalent safeguards to ensure adequate protection.
7. Data Security
All communications between your browser and our servers use HTTPS/TLS encryption. Access to stored records is restricted to authorized personnel only. Our desktop software processes data locally on your device—no customer datasets are transmitted to us.
8. Your Rights (EEA/UK Users)
Under GDPR you may have the right to:
- Access, correct, or delete your personal data
- Withdraw consent (where applicable)
- Object to processing or request restriction
- Request a copy of your data (“data portability”)
You can exercise these rights by contacting us at privacy@datacompare.app.
9. Third-Party Processors
We use a limited number of third-party providers that comply with GDPR:
- AWS – hosting and email delivery
- Stripe – secure payment processing
- Sentry – optional error logging (anonymized technical data only)
10. Children’s Privacy
Our site and software are intended for professional and enterprise use only and not for individuals under 18. We do not knowingly collect information from children.
11. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available at DataCompare.app/privacy.html and will indicate its effective date.
12. Contact Us
If you have any privacy or data-protection questions, please contact:
Kinetex Consulting Services, Inc.
Attn: Data Protection Officer
Email: privacy@datacompare.app
Houston, Texas USA